Privacy Policy
How we collect, use, and protect your personal information
Introduction
Checkball ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our sports community platform and mobile application.
Information We Collect
Personal Information
We may collect personal information that you provide directly to us, including:
- Name, email address, and phone number when you create an account
- Profile information including sports preferences and skill levels
- Location data to help you find nearby games and events
- Event participation history and community interactions
- Communication preferences and feedback
- Support requests and technical information
Usage Information
We automatically collect certain information about your use of our platform:
- Log data (IP address, browser type, access times)
- Device information (operating system, device identifiers)
- App usage patterns and feature interactions
- Location data for finding nearby games and events
- Performance data and error reports
- Game attendance and community engagement metrics
How We Use Your Information
We use the information we collect to:
- Provide and maintain our sports community platform and mobile app
- Connect you with nearby games, events, and other players
- Send important updates about games, events, and community activities
- Provide customer support and respond to inquiries
- Improve our platform and develop new features for the sports community
- Ensure security and prevent fraud in our community
- Comply with legal obligations and maintain community safety
Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:
- Service Providers: With trusted third-party service providers who assist us in operating our platform
- Legal Requirements: When required by law or to protect our rights and safety
- Business Transfers: In connection with a merger, acquisition, or sale of assets
- Consent: With your explicit consent for specific purposes
Data Security
We implement appropriate technical and organisational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure servers, and regular security assessments.
Data Retention
We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When we no longer need your information, we will securely delete or anonymize it.
Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information:
- Access: Request access to your personal information
- Correction: Request correction of inaccurate information
- Deletion: Request deletion of your personal information
- Portability: Request a copy of your data in a portable format
- Opt-out: Unsubscribe from marketing communications
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience, analyse usage patterns, and provide personalised content. You can control cookie settings through your browser preferences.
International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.
Children's Privacy
Our platform is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of our platform after such changes constitutes acceptance of the updated policy.
Questions About Privacy?
We're committed to transparency and protecting your privacy. Contact our privacy team if you have any concerns.